Top Escapia Enhancements of January 2020

Escapia closed out 2019 with a brand-new Performance Dashboard to help property managers better track performance, an innovative Opportunities Hub for optimizing rates and listings, expanded evening and weekend support hours, and more.

And the team is showing no signs of slowing down! Here are the January Escapia additions customers are enjoying most.

Escapia Enhancements Available to Agency Administrators

Hundreds of Escapia agency administrators are already enjoying the improved user interface and revenue-generating tools in the new Escapia platform. Customers can visit this page for more information on accessing the new system and the January releases below. And stay tuned: We’ll be opening access to all Escapia users soon!

Not an Escapia customer? Learn more about Escapia’s latest innovations here.

Adding and Expanding Global Search

Find key information faster with the new Global Search icon that can be used to search based on the following fields: Reservations, Bookings, Units, and Contacts. The ability to search based on Service Orders, Reports, and Journal Document Expenses is coming soon.

Opportunities Hub Improvement

To avoid impacting monthly rates when accepting MarketMaker rate opportunities, the Opportunities Hub now limits MarketMaker rate opportunities to stays less than 25 days.

Remember: Rate and Competition opportunities appear only for properties listed on Vrbo; Photo opportunities appear for all properties.

Performance Dashboard Data Export

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Easily manipulate data or share information with owners by exporting the Performance Dashboard table data from a selected time period to a CSV file. The ability to export a PDF version is coming soon!

Performance Dashboard Filter Addition

Thanks to customer feedback, it’s now easier than ever to select units through the “Unit” property filter. Search for a unit by its number or keywords like “Ocean” to find units faster.

Performance Dashboard Data Expansion

Another top customer request: Get an even more complete view of historical data by selecting “Last Year” in the Performance Dashboard dropdown. This addition allows comparisons between 2019 and 2018.

Submit Your Feedback

Many of the enhancements above came directly from customer feedback. Click the “thumbs up” icon in the top right corner of the new system to submit your ideas! 

Escapia Enhancements Available to All Users

This January the team also released time-saving enhancements to the original Escapia system — read on for details!

Save Custom Search

Find information faster by saving commonly used search queries and sharing them with other Escapia users.

Get the Details

Deleting an Owner Payment and Associated Bill

The process for deleting owner payments has been improved and it is no longer necessary to delete the bill in addition to deleting the payment. Once the owner payment is deleted, the owner bill is now deleted automatically.

Get the Details

Questions? Just reach out!

Escapia and V12.NET customers can always contact CSM@escapia.com with any questions.

If you’re not an Escapia or V12.NET customer but would like to learn more, please contact us here.

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