Guest Hospitality Mobile App for Vacation Rentals

Binders in each unit used to be the best way to share property information and local recommendations with guests. Now, traveler hospitality has gone digital with our guest hospitality mobile app!

Branded to match your property management company, the app puts everything your guests could need to know about their vacation rental, the local area, and their trip in one place. It’s free for guests to download and can reduce emails and phone calls to your office by as much as 75%.

Powerful for Guests

Our guest hospitality mobile app gives guests everything they need at their fingertips before and during their stay. The app shows critical information you want to share with your guests at the right time. Here’s how it works:

Before they arrive, guests can check the app and see content you select. This could include the weather forecast to make sure they’re packing appropriately, parking instructions or driving directions, and check-in information like office hours and gate codes.
When guests arrive, the app shows new, relevant content like nearby restaurant recommendations and directions to the beach or ski lift. You can also share information about promotions with local partners or add-ons booked through your office as well as property information, like what’s stocked in the kitchen, how to adjust the thermostat, or where to find extra pillows.
And, because reviews are critical to the success of a property, the app prompts guests to leave a review when they’re enjoying their vacation the most–during their stay. It’s easy for guests to leave a star rating, share how much fun they’re having, and upload photos to create a personal, positive review.

Mobile Guest Hospitality App

Powerful for You

The design of your app is customizable, so it’s a great tool for building a recognizable, professional brand.

It’s also a great tool for expanding your marketing database. When your leaseholding guest first opens the app, it prompts them to share it with the rest of the travelling party, giving you access to guest-of-guest email addresses. The app tracks each user’s activity, providing detailed information about their interests based on what they look at and interact with when browsing. This lets you make targeted activity or package recommendations and even showcase other properties for their next vacation!

Push notifications allow you to communicate with your guests in real time. This is a great tool for managing maintenance requests from guests, alerting them of incoming inclement weather, or reminding them to lock the door when they check out.