Communications and guest services

An easy-to-use touchscreen tablet for your guests that creates new revenue streams, saves you time, and enables you to deliver a great hospitality experience.

Home Concierge is a digital home guide service with a simple platform to answer guest questions without ever leaving the Escapia dashboard. Stay connected to the guest the entire time and provide information on everything from unique home features to favorite restaurants, experiences, and more. 

RueBaRue helps vacation rental management businesses use smart communication to simplify operations, drive revenue, and please guests. The multifaceted RueBaRue Guest Communication Platform enables companies to use text messaging for fast, efficient communication with guests; create guestbooks, area guides, and emergency alerts; schedule automated delivery of these and pertinent information like door and Wi-Fi codes by text and email; score five-star reviews; and much more.

Launched summer of 2017, Xplorie.com is a booking engine exclusively for Xplorie participating properties. The largest activity provider to the vacation rental industry for the past 20 years, Xplorie participating properties have been providing not only beautiful accommodations and exceptional customer service but also complimentary customized activity programs for their guests’ enjoyment. Xplorie’s activity programs are integral to its participating properties’ efforts to drive occupancy, boost guest frequency and loyalty, differentiate themselves from the competition, and increase guest value. With Xplorie, you are providing more than an accommodation, you are providing memories that will last a lifetime.

DACK is an all-in-one guest experience platform that enables operators to provide their guests with a completely digital stay experience from check-in to checkout. DACK's powerful mobile app includes guest verification, digital keys, IoT controls, one-touch WiFi, digital property guides, local recommendations, upsells and more!

Duve is an end-to-end guest management system helping hoteliers digitize their hotel, hostel, or vacation rental agency, increase profitability, improve performance, and offer an elevated guest experience. Duve allows hosts and hoteliers to achieve a contactless guest experience, upsell services, and personalize their communication with guests, without compromising your personal touch. Founded by hospitality professionals, Duve understands that people are the essence of hospitality and creates technology made for people. Duve is innovative, intuitive, and customizable, operating as a modern layer to your core systems. They are live in over 60 countries worldwide and integrated with over 100 systems in the hospitality industry, including all the leading property management systems, channel managers, payments processors, mobile keys, and more.

Get more out of your vacation rentals with ROX360 with no extra work or investment. Together, VayK Design and our Smart Rebooking Engine help your guests design their perfect vacation experience, and keep them coming back to your properties year after year. 

With VayK Design your guests select their ideal vacation gear and experiences. We’ll handle the entire process, from sourcing to delivery and maintenance. Or use Smart Rebooking to leverage the vacation experience your guests enjoy with VayK Design to keep them coming back year after year. Our rebooking engine sends strategically designed messages at optimal times to encourage rebooking, keeping your calendars full while reducing your marketing costs and OTA fees.

Akia is a text-messaging platform designed to help hotels and vacation rentals grow reputation, improve guest experiences and drive more revenue. By utilizing this highly engaging channel, properties have access to service recovery, review management, and contactless tooling to streamline their guest experience strategies.

Escapia partners with Akia to streamline check-ins and guest communications for vacation rentals, all while automatically driving better online reputations. Akia is the all-inclusive platform that enable the smoothest vacations possible for your guests. Akia provides property managers with an easy-to-use, automated solution for managing contactless guest communications and check-in via text messaging, enhancing guest service and streamlining operations, while ensuring the safety of guests and staff.