Introducing the new Rates Manager

Yes – all Escapia users will be required to move to the new Rates Manager, as the old rates manager will be going away. We will share that end-of-life date once it is finalized. For that reason, and to take advantage of the new system’s many time-saving improvements, we encourage you to move to the easier, more efficient new Rates Manager now!

We’re so glad you asked! There are a variety of resources available to help you get started. We suggest beginning with this video recording which includes a full demo of the new system and answers to top customer questions. From there, review our step-by-step getting started guide, which is full of detailed instructions and visuals to get you up and running. Then, this checklist can help you ensure all steps are complete before you officially move to the new system.

Yes! There is an optional “Populate rates” button in the new Rates Manager that leverages your existing nightly rates to give you a quick start on the new system. This document includes more details on which rates will populate.  

The minimum is one year. Keep in mind that if you do not include rates for a given time frame the unit is unbookable for those dates, so be sure to set rates as far out as you want bookings.

Rates will update to Vrbo in an average of five minutes! This process could be longer for customers with many properties; however, it will still be much quicker than the six-hour average of the previous rate tools. Channels other than Vrbo may take longer to begin using your new rates as they pull rates from Escapia at specific time intervals.

No. Once you push your rates live and move to the new Rates Manager, you will only use the new Rates Manager to set and manage your rates. Changes you make using the legacy rate tools, such as Pricing Plans and Rate Rules, will no longer be supported.

You can for now – but know that the old rates manager will eventually be going away. For that reason, and to start taking advantage of all the time-savings the new system affords, we recommend moving to the new Rates Manager as soon as possible. Note that once you push your rates live and move to the new Rates Manager, you will only use the new Rates Manager to set and manage your rates. Changes you make using the legacy rate tools, such as Pricing Plans and Rate Rules, will no longer be supported.

We have our eyes towards the future and will continue to evolve the new Rates Manager to include more automation, data-based insights, and more. In the not too distant future, we will be adding support for third-party dynamic pricing tools. In addition, we will be building tools powered by machine learning and artificial intelligence directly into the new Rates Manager, which will give you the flexibility and sophistication to react to any and all market changes. If there is a specific feature you would especially like to see added, please let us know here. 

Note that only Agency Administrator and Rate Manager roles within Escapia will be able to access the new Rates Manager. If you have either role type and are still not seeing the new system under “Rates > Rates Manager”, it’s possible that your business does not yet have access to the new system. If you would like access, simply reach out to CSM@escapia.com for help!

In need of assistance? Please reach out to CSM@escapia.com for help