Webinar recap: New Escapia functionality to help you manage smarter

With more than 20 years of development, we provide a comprehensive suite of battle-tested solutions that are core to running your business – like consistent and to-the-penny accurate trust accounting, strong uptime, and around-the-clock support.

But what sets us apart is our unparalleled access to Expedia Group data and expertise. At a time when the travel industry is changing by the day, you need business guidance you can trust. And we are dedicated to leveraging machine learning and data to help guide smarter business decisions quickly.

With ever-expanding to-do lists, you also need automation to simplify your day-to-day. We are committed to doing more of the heavy lifting, so you can accomplish more with your software.

Your input helps shape every facet of our software. And Expedia Group’s strong investment in Escapia empowers us to deliver the new functionality you ask for, faster.

Since the product keynote at Escapia Live last fall, the team has already delivered 20+ significant product enhancements and 10+ new partner feedback forums like focus groups, pilot programs, and more.

Visit our product updates page for details on how to start using all the latest and greatest enhancements live in your software today, including:

• Flexcation amenities like Wi-Fi speed and office essentials that help attract Vrbo travelers looking to work and learn remotely
• New “Booking Channel” filter option for Automated Payments in Escapia that allows you to take advantage of Automated Payments only for the channels you choose
• Enhanced reporting options, such as the new “Folio Audit Export” report, that bring more visibility to your business and simplify compliance

Two major innovations are also just around the corner: the all-new Rates Manager and EscapiaConnect.

Our new Rates Manager is a modern, intuitive rate management solution designed to save you time and maximize revenue with power and flexibility. Partners across the globe are taking advantage of the timesaving new system – with full access available to all Escapia users.

Rest assured that the old rate management system will not be going away as soon as you get access to the new Rates Manager. We know it’s a record-breaking summer for many of you, so will give you ample time and a safe test environment to get comfortable in the new system.

Because of our strong industry relationships and resources, we can offer this service at a low, flat rate per property to our partners. And if you ever get stuck, you’ll be able to contact our support team directly for help, so you get the benefit of a unified support experience as well.

EscapiaConnect is currently in the hands of pilot users, and we hope to onboard additional partners in the coming weeks. If you would like to be amongst the first to get access, please email us at csm@escapia.com today, and we’ll see if you’re a good fit!

In addition to these two major innovations, we are also in the final stages of adding new payment provider options, additional security enhancements, and billing improvements. Look out for updates on the Escapia Customer Home, pop-up alerts, email notifications, and more as this new functionality goes live in your software.

The team wrapped up with a sneak peek at two other major focus areas for the rest of this year and into 2022.

First up, we’re hard at work on a new product within Escapia that pulls all guests communications into one place. This new solution starts with two of the biggest requests we've heard from you: bringing in messaging from Vrbo and enabling SMS (text) communication.

Our end goal is to centralize messaging from all channels and make it easy to respond to traveler inquiries, assign and monitor maintenance requests, market to past guests, and more – all from one unified hub within Escapia.

Secondly, the team is focused on expanding the more modern, user-friendly interface throughout Escapia. These interface upgrades will touch many areas of your software, including a new and improved Unit Editor and Wizard that better aligns with your workflow and ultimately makes it easier to update and manage your units.

That’s just a little taste of everything we shared at our June 2021 webinar update! From here, we encourage you to:

• Watch the June 2021 webinar recording for more details on new functionality and the future of Escapia.
• Review details on new functionality available today at escapia.com/new.
• Email csm@escapia.com to request early access to the new Rates Manager and/or EscapiaConnect.
• Watch out for updates on “coming soon” features via email, Escapia Customer Home, and more!

And if you are not yet an Escapia partner, please contact us for a one-on-one conversation.