Escapia Customer Training

Self-paced courses, live sessions with our instructors, and answers the moment you need them. Pick what fits how you work, and we'll help you get there.

Choose your training. 

Whatever your team needs to learn, there's a way to learn it here. Pick what fits and dig in.

Escapia Learning Sessions: Private Training for Your Team

Get focused, instructor-led training for your team with Escapia Learning Sessions. These private, one-hour sessions are built around the topics that matter most to your operation.

Escapia Learning Sessions are currently offered free of charge. To get started, fill out the training request form. We review requests weekly and will follow up to confirm your session topic, date, and time.

Available topics include:

  • Setting up units
  • Owners and owner contracts
  • Rates Manager
  • Reservation management
  • Rental agreements
  • Service orders
  • Housekeeping
  • Communications Hub
  • Guest Guides
  • Vrbo Promotions
  • EscapiaConnect consultations for existing accounts

For new EscapiaConnect integrations, please contact support.

Request a session

Escapia University: Self-Paced Online Training

Escapia University is your free, on-demand learning hub, open 24/7.

Work through more than 30 courses at your own pace, covering reservations, unit and rate setup, accounting, month-end, Flex Reporting, guest hospitality tools, and more.

Escapia University now runs on a new and improved learning platform. Once you're in, click "View All" in the center of the screen to see every course available to you.

Access is free for all Escapia customers.

Explore White-Glove Onboarding With Escapia

Escapia + Vrbo Optimization Consultation

Get more from your Vrbo listings with a live, one-on-one consultation. An Escapia specialist reviews your Escapia setup and your Vrbo presence together, then shares personalized recommendations to help you perform better on the channel. Your first virtual session is free.

What you'll cover:

  • Listing optimization guidance
  • Reservation management recommendations
  • Rate and promotion strategy, including Vrbo Promotions
  • Cancellation best practices
  • API reminders
  • A refresher on the Escapia features that support it all

Fill out the Escapia + Vrbo Optimization form to get started. An Escapia Implementation Specialist will reach out to schedule your session.

Available to current Escapia customers.

Schedule your consultation

Escapia Knowledgebase: Self-Help Articles

Need a quick answer? The Escapia Knowledgebase is your free, 24/7 library of support articles covering everything from accounting to reservations. Search by topic to find technical tips and step-by-step guides whenever you need them.

Search the Knowledgebase

Insights & Resources