Escapia Customer Training Options

Want to learn how to get more out of your Escapia software and learn best when watching an expert demonstrate new features? We have great news! Every month we’ll be running free instructor-led training sessions on a popular topic.

For June, we're celebrating the launch of the incredible Guest Guides guest hospitality tool. This will cover where to update your Guest Guides, how to add or change information, the guest experience portal, and some tips and tricks:

• Tuesday June 24th, 2025 | 11:00 AM CT – Register Here
• Wednesday June 25th, 2025 | 6:00 PM CT // Thursday June 26th, 2025 | 9:00 AM AEST – Register Here
• Thursday June 26th, 2025 | 2:00 PM CT – Register Here

We've gone through Flex Reporting trainings in February, Correspondence trainings in March, and our mobile-friendly Housekeeping Dashboard in April, so if you want to review some tips and tricks on our powerful tools, please take a look.

These training sessions will typically run for 1 hour. Escapia staff will be on hand to answer questions in the chat. Come along and learn with us!

Escapia University has moved to a new and improved learning platform! If you haven’t logged into the new system yet, you will need to start by creating a new account.

Escapia University offers access to self-paced online training courses 24/7. You can learn about managing reservations, unit & rate setup, accounting, month-end, flex reporting, guest hospitality tools, and more. We have over 30 software training courses available to all Escapia users to expand their knowledge. Once you are logged in, click “View All” in the center of the screen to view all courses.

Access to Escapia University is free for Escapia customers — click here to login or create your account today!

Please note: As we have recently changed learning platforms, if you have not logged in since April 1, 2025, you will need to create a new account.

Want private training sessions for your team with an Escapia instructor?

Escapia offers live Professional Services training on topics like Rates Manager, Housekeeping, Reservation Setup, Service Orders and more. Dive into these topics with our expert instructors to enhance your team's skills today.

Better still, your first 1-hour Professional Services Training is FREE!!

To get started, please complete this training request form. We process requests weekly and our team will reach out to confirm training date, time and topic.

We're excited to continue supporting your success with Escapia!

The Escapia + Vrbo Optimization is a live consultation to help boost your performance on Vrbo. Through a detailed review of your Escapia software and Vrbo, we provide the highest quality of personalized training. As an added bonus, your first virtual session is free!

What can expect from a Escapia + Vrbo Optimization consultation?

• Listing optimization guidance
• Reservation management recommendations
• Rate management best practices
• Cancellation tips
• API reminders
• Escapia software benefits

Schedule your consultation by filling out the Escapia + Vrbo Optimization form to get started! Then, an Escapia Implementation Specialist will contact you to schedule training and help your business thrive!

Please note: this service is only available to current Escapia customers.

Access the Knowledgebase to browse support articles covering all things Escapia! You can search by topics such as accounting, reservations, and more. This is a free, 24/7 way to view Escapia technical tips and step-by-step guides.