Escapia vs. Track®

Why Escapia is the smart choice for vacation rental management

Choosing the right software can be a game changer for your vacation rental business. The importance of selecting the right property management software cannot be overstated because inadequate software will lead to fewer bookings, frustrated staff, poor guest experiences, and ultimately, lost revenue. 

What makes Escapia stand apart from Track vacation rental software?

Predictable and transparent vs. costly and complex

Escapia pricing vs. Track pricing

When it comes to picking vacation rental software that supports your business, Escapia keeps its pricing model simple as we grow with you. Escapia’s pricing is scalable and supportive for your growth, with a flat monthly fee based on the number of properties you manage. While some customers have reported that Track pricing can be quite high for their feature set, Escapia is happy to give you a powerful solution at a price that you can predict.

Our pricing also includes some cost-free additions like: 

  • No added distribution fees on direct channels
  • Unlimited support hours
  • Access to our Escapia University learnings and help articles
  • A dedicated implementation specialist

Some customers have found that Track vacation rental software pricing doesn’t match their expectations. Escapia is priced at a rate that makes running your business easier, more affordable, and more effective. 

Powerful features that scale with your workflows

Similar to Track hospitality software, Escapia offers an incredible suite of tools for property managers. With more than 25 years of experience in the vacation rental industry, Escapia has developed a feature set that solves real problems for serious property managers. Our tools help you deliver better guest experiences, drive more revenue, and operate at scale with ease.  

Key advantages include:

Unlike some vacation rental software that can overpromise and underdeliver, Escapia continuously evolves based on direct customer feedback through our Customer Advisory Board. That means we’ll continue to improve and develop the products and functions your business needs at the same great cost. Plus, you'll get an unparalleled connection to Vrbo as part of our connection to Expedia Group.

Property managers who have switched from another software to Escapia have seen an increase of an average of 23% in booking value on Vrbo. One Property Manager saw up to a 115% increase!

- Vrbo internal data, 2021-2024. Based on booking values 12 months pre- and post-switch to Escapia

Illustration of Escapia interface featuring Performance Dashboard

Real people, real help, real fast

Escapia support vs. Track support

When you have a problem, you don’t want to have to wait in a queue. In contrast to many software options like Track vacation rental software, which require you to submit a ticket to a faceless online system or send an email, Escapia offers direct phone support with local teams based in the USA. Our team answers 84% of all support calls within the first 60 seconds

We understand the critical nature of your business and how downtime can mean lost bookings, unhappy guests, and thousands in revenue. That’s why our support team is available during extended hours and is made up of industry experts, some with 15+ years of experience working at Escapia! We're proud of our average 2-day resolution time

With more than 25 years in the business, we know what our customers need to succeed. Our team is dedicated to helping larger professional property management companies thrive, offering a variety of tools and resources. Whether through dedicated onboarding and implementation teams, personalized 1:1 training sessions, an extensive library of self-serve articles, or professional services classes, we partner with you every step of the way.   

"I really value the relationships that Escapia fosters and connection with the team. With Track, there was plenty of overpromising and underdelivering, but Escapia is always here to support me." Judy, TriPower Vacation Rentals

Proven by results. Backed by reviews.

Escapia reviews vs. Track reviews

Escapia consistently ranks among the top-rated vacation rental software platforms. We’ve been recognized across third-party review platforms among the best vacation rental property management software options in a number of categories ranging from Customer Support to Best Value. And our rating among reviewers reflects that – Escapia has an astounding 4.6/5 star review on Capterra. While Track reviews show 3.7/5

Don’t just take our word for it – see what property managers like you have to say on what makes Escapia so great. 

See how Track and Escapia vacation rental software compare

Escapia

We take pride in our USA based support team that answers 84% of all support calls within the first 60 seconds. We also offer dedicated onboarding and implementation teams, personalized 1:1 training sessions, and an extensive library of self-serve articles.

Track

Track leaves property managers stuck in ticket limbo eith long resolution times.

Escapia

  • Escapia offers 30+ fee free direct channels including an incredible Vrbo connection due to them both being in the Expedia Group family

Track
Does not specifically state the amount of channel connections, so you would likely need an integration to have visibility across an array of vacation rental channels

Escapia

  • Scalable and predictable pricing: Flat monthly fees based on the number of properties you manage.

Track

  • Pricing can run high for the features offered due to add ons and fees you may not realize at first.

Escapia and Track's features are both great when it comes to supporting large vacation rental portfolios compared to companies like Guesty and Lodgify that target small property managers. Where Escapia stands apart is with it's industry leading support, channel manager with the best Vrbo connection, and consistent pricing model

*Please verify details through your own research. Information not confirmed with Track Hospitality and is subject to change.

Ready to experience the Escapia advantage?

Call 737-272-0330 (0473 810 845 in Australia) or fill out this form to schedule a personalized demo — we’ll get back to you within 1 business day.

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